If the heart of your law firm lies in its cases, the heart of Case Pacer can be found within its unique, patented “tickler” system. The tickler system is a self-triggered, artificial intelligence-based system that lets attorneys and paralegals set up and take advantage of fully-automated customized workflows, reminders, and requests that help your practice complete cases faster and more efficiently than you ever thought possible.
Case Pacer’s tickler system springs into action as soon as you open a case, forming priorities and guiding you to a list of requests that ensure your staff members complete tasks and obtain and file the necessary documents in a timely fashion. Once a request is fulfilled, simply close the tickler and the A.I.-based system will move on to the next required task. The entire system works in this manner, guiding your practice through cases with ease—taking them all the way into litigation and settlement.
We derived the term “tickler” from the days when legal practices had manual ticklers—small filing boxes that were used to remind staff members about documents that were almost due, appointments, and tasks that had to be taken care of. Case Pacer’s tickler system works in the same manner by providing alerts when tasks and documents are almost due. These alerts appear on the individual case pages as well as the main dashboard you see upon logging in.