DocuSign: Sending via CasePacer & CP Direct
CasePacer allows you to send documents for signature either to new recipients or to existing contacts already associated with a case.
Sending to Existing Contacts
1. Open the Documents in the relevant Case
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In the sidebar, click Documents.
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The document index will appear.
2. Start a DocuSign Request
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Click Send DocuSign.
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You will be taken to the Send DocuSign page, which includes:
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Document Title
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Email Subject
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Recipients
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Documents
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Select Signatories
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3. Enter the Document Title and Email Subject.
4. Add a New Recipient
- In the Select Signatories data table, select one or more signatories.
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Their information automatically appears under the Recipient(s) section - select Parallel Sending if applicable.
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5. Select Document & Send
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Select the document to be signed.
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Click Send.
6. Prepare the DocuSign Envelope
- DocuSign will open in a new browser tab, displaying a preview of the document.
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Drag and drop the signature fields onto the document.
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Click Send within DocuSign.
You’ll see the confirmation message:
“You have successfully sent out the document … to be signed by the following recipients:”
Sending to New Recipients
1. Open the Documents in the relevant Case
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In the sidebar, click Documents.
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The document index will appear.
2. Start a DocuSign Request
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Click Send DocuSign.
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You will be taken to the Send DocuSign page, which includes:
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Document Title
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Email Subject
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Recipients
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Documents
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Select Signatories
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3. Enter the Document Title and Email Subject.
4. Add New Recipient(s)
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In the Recipients section, click + New Recipient.
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A new recipient card will appear.
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Enter:
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Full Name (Last Name, First Name)
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Email Address
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5. Select Document & Send
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Select the document to be signed.
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Click Send.
6. Prepare the DocuSign Envelope
- DocuSign will open in a new browser tab, displaying a preview of the document.
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Drag and drop the signature fields onto the document.
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Click Send within DocuSign.
You’ll see the confirmation message:
“You have successfully sent out the document … to be signed by the following recipients:”
NOTE: Recipients can sign DocuSign requests through:
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Email
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CP Direct Web
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CP Direct Mobile App
Once completed, the signed version is automatically added to the Case Documents section.