FAQ

• Does CP Link and CP Hub cost extra?
• CP Hub is not working - how can I fix it?
• CasePacer and Outlook Integration
• Does CP Direct cost extra?
• How to Pair Companion Cases
• I'm using a device that doesn't have CP Hub or CP Link.
• Step-by-Step Guide: Using CP Vantage to Customize Reports
• How can I submit feature requests?
• Do CP Link and CP Hub work on Windows and Mac?
• Guide to Exporting and Importing Data in CasePacer
• How to Contact CasePacer Customer Success
• Does CasePacer's calendar sync with Outlook or Google Calendar?
• How can I edit the Activity Log Type options for my firm?
• I Changed My CasePacer Password and Can't Access CP Hub – What Should I Do?
• I have updated the appointment host in CasePacer, but the changes are not reflected in Outlook. What should I do?
• I'm trying to upload a large file but it crashes my CP Hub
• How to Change a Contact Type (Person to Company or Vice Versa)