Frame 4081-3 CP DIRECT

Your clients direct line to you

CP Direct keeps your firm and clients connected — from first intake to final update.

Optimized for Mass Tort and large volume dockets.

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Majority of clients get legal help this way...

1

Slow or Confusing Intake

Manual forms, repetitive questions, and unclear instructions create a frustrating experience for clients.

2

Disconnected Communication

Messages across email, phone, and text get scattered fast. Clients feel ignored or out of the loop.

3

Lack of Visibility

When case details, tasks, and timelines live in silos, it’s nearly impossible to know what needs to happen next.

Discover what modern firms are doing...

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Intake forms but smarter

An effective intake knows how to ask the right questions at your clients own time

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E-Signature by DocuSign

Close loops instantly with trusted, compliant e-signatures

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A branded client experience

Personalizing CP Direct with your firm's logo, theming and copy is how we help you set your firm apart from the rest.

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All the Right Features, Together

Direct Messaging

In-app messaging so your clients feel more connected & informed. They can easily message their legal team in a way that's simple, secure, and convenient. With SMS integration via Kenect.

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Doc Sharing

Clients can send, view, download, or sign documents from any device, anytime — improving response rates and reducing follow-up work.

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Case Index

Showing a live, organized summary of their case(s) and status at a high-level.

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Treatment Notes

Easily track and share a running log of treatments, diagnoses, provider visits, and outcomes.

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Appointment Reminders

Clients no longer ask, "When's my next appointment?" This is a dedicated view for all events.

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Case Study

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A 22-staff firm managing over15,000 cases — CP Direct made it possible🔥 That’s 10x the national caseload average per employee.

Discover our CasePacer Ecosystem