CP DIRECT
Your clients direct line to you
CP Direct keeps your firm and clients connected — from first intake to final update.
Optimized for Mass Tort and large volume dockets.
Majority of clients get legal help this way...
Slow or Confusing Intake
Manual forms, repetitive questions, and unclear instructions create a frustrating experience for clients.
Disconnected Communication
Messages across email, phone, and text get scattered fast. Clients feel ignored or out of the loop.
Lack of Visibility
When case details, tasks, and timelines live in silos, it’s nearly impossible to know what needs to happen next.
Discover what modern firms are doing...
Intake forms but smarter
An effective intake knows how to ask the right questions at your clients own time
E-Signature by DocuSign
Close loops instantly with trusted, compliant e-signatures
A branded client experience
Personalizing CP Direct with your firm's logo, theming and copy is how we help you set your firm apart from the rest.
All the Right Features, Together
Direct Messaging
In-app messaging so your clients feel more connected & informed. They can easily message their legal team in a way that's simple, secure, and convenient. With SMS integration via Kenect.
Doc Sharing
Clients can send, view, download, or sign documents from any device, anytime — improving response rates and reducing follow-up work.
Case Index
Showing a live, organized summary of their case(s) and status at a high-level.
Treatment Notes
Easily track and share a running log of treatments, diagnoses, provider visits, and outcomes.
Appointment Reminders
Clients no longer ask, "When's my next appointment?" This is a dedicated view for all events.
Case Study
A 22-staff firm managing over15,000 cases — CP Direct made it possible🔥 That’s 10x the national caseload average per employee.
Discover our CasePacer Ecosystem
CP Direct
Case Management Platform | Your case in one place
CP Direct
Client CRM | Your client's direct line to you
CP Hub
File Explorer | Your file. Total Control. Real-time Access
CP Vantage
Reporting | Your firm’s performance from every angle