There are lots of risk that come with not updating your technology for your firm. Why not invest your time and energy into a new system that will save you time and money?
Outdated technology is expensive to maintain. It is common for your system to not be able to maintain the new systems with the update and it will often slow down your whole office.
Outdated systems often cause decreased productivity. If you or your staff are having to worry about how to fix the system or the computer. Are they often waiting for IT people or customer service to call them back? This could be time spent on working and keeping up to date with your cases and files.
Outdated systems often cause decreased productivity
Let’s look more closely at Case Management Software.
Servers to maintain
Backups to run
Updates to install
Access from the office or having to VPN into servers (potential traffic jam of users)
Cloud-Based- easily accessible to all users from courthouse or office, smooth collaboration
Automatic back-ups in multiple locations
Continual updates without any user intervention
Access from anywhere and anytime with internet access
Staying current on technology also means having current functionality
Old Tech (or No Tech)- is leaving you behind on excelling in customer service and client thought.
Case Management software used to look like fancy Excel Spreadsheets